In 2012, Zurich-based trading company Bucher Landtechnik AG outsourced its replacement parts logistics to Planzer. Today, the Planzer Härkingen logistics centre manages 60,000 articles, with more than half in the automatic small parts warehouse (ASPW). Over 130 shipments roll off the ramp every day. Tractors, combine harvesters, balers, forage harvesters, telescopic loaders, ploughs, mounted sprayers, disc mowers, gyrotedders, windrowers, wrappers, fodder mixing wagons, and yard loaders all have two things in common: they set the pulses of farmers and machine technology buffs racing, and they include hundreds of replacement parts. Every single one of them can break – and the fix has to be prompt.